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amshalem

What I built. What happened.

Two operational problems. Two systems. Here are the numbers.

Communication: Building Management Company

CommunicationBuilding Management Company

Before

Tenants messaged WhatsApp around the clock. The rep read every message, asked questions, got answers, then contacted the supplier. Half an hour of ping-pong per request. Things fell through. Tenants got angry.

After

I built a bot that takes every request, asks the tenant all the questions, and hands the rep a clean file. The rep handles it without asking a single question.

Response time dropped from 30–90 minutes to 5 seconds. Every request tracked. Nothing gets missed.

Response time

30–90 min

5 sec

Request routing

Manual

Automatic

Requests tracked

0%

100%

Paperwork: Building Management Company — 80+ buildings

PaperworkBuilding Management Company — 80+ buildings

Before

After every building tour, the CEO came back with a head full of details and a phone full of photos. Sat down. Wrote alone — system conditions, defects, common areas. Matched photos manually to the report. 2–5 hours. Every visit.

After

I built a form system for building inspections. You fill a structured form on a tablet during the tour — conditions, defects, photos, signature. The moment you submit, the system generates a report and sends it automatically.

2–5 hours of report writing eliminated. The CEO walks out of the building with the report already done.

Post-tour writing

2–5 hrs

0 min

Report creation

Manual

Auto-generated

Report availability

Later

Instant

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